Signing Units On

Officers and EMS personnel must sign on as a unit before they can be assigned to calls. They do this from their MDT by clicking Sign On and selecting their unit identifier and status.

Assigning a Unit to a Call

Open an active call on the dispatch board and click Assign Unit. A list of available signed-on units appears. Select one or more units and click Assign. The unit's status automatically changes to En Route.

Unit Statuses

  • Available — signed on and ready to be assigned
  • En Route — assigned to a call and travelling to scene
  • On Scene — at the call location
  • Busy — unavailable for new assignments
  • Off Duty — signed off

Officers can update their own status from the MDT at any time.